Payment Policy
1. Accepted Payment Options
We support a variety of payment methods for your convenience:
- American Express
- Apple Pay
- Diners Club
- Discover
- Meta Pay
- Google Pay
- MasterCard
- Shop Pay
- Visa
2. Currency
All transactions on our website are conducted in United States Dollars (USD).
3. Payment Security
Your security is our priority. Every payment transaction on our platform is processed using advanced encryption technology.
- SSL Encryption: Our website is secured with SSL (Secure Socket Layer) encryption, ensuring that your personal and payment details are transmitted securely.
- PCI Compliance: We adhere to the Payment Card Industry Data Security Standards (PCI DSS), guaranteeing the highest level of security for your payment information.
4. Payment Authorization
By placing an order, you authorize us to charge your selected payment method for the total amount of your purchase. If we encounter issues processing your payment, your order may be delayed or canceled.
5. Payment Confirmation
After completing your purchase, you will receive an email confirmation detailing your order and payment status. If you don’t see the email in your inbox, please check your spam or junk folder, or contact us at support@swankor.com.
6. Resolving Payment Issues
If you encounter problems during the payment process, consider these steps:
- Verify Payment Information: Ensure all details are accurate.
- Contact Your Bank or Payment Provider: Your account or payment method may have restrictions or insufficient funds.
- Failed Transaction Notifications: If a payment fails, you’ll receive a notification. Common reasons include incorrect payment details, insufficient balance, or bank restrictions.
- Reach Out to Us: If the issue persists, contact our support team at support@swankor.com.
7. Taxes and Duties
- Domestic Orders: No taxes are applied to domestic purchases.
8. Refunds
Refunds will be processed to the original payment method within 10 days of receiving your returned item. For additional details, please refer to our Refund Policy.
9. Fraud Prevention
We take fraud prevention seriously. Any orders suspected of fraudulent activity may be canceled, and we may request verification of your identity before proceeding with the order.
10. Customer Support
For any payment-related queries, feel free to contact our customer support team at support@swankor.com.
Thank you for choosing Swankor. We are excited to offer you a premium shopping experience!
For More Information:
Trade Name: Swankor
Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 (479) 457-3998
Business Mail: support@swankor.com
Business Address: 903 Elsbeth St, Channelview, TX 77530, United States