Return Policy

At Swankor, we strive to deliver top-notch products and outstanding customer support. If you are not fully satisfied with your purchase, please refer to our return policy outlined below for further guidance.

1. Return Eligibility

• Timeframe: Items are eligible for return within 30 days of delivery.
• Condition: The product must be in its original, unused condition with tags attached and packaging intact.

2. How to Initiate a Return

• Contact Support: Reach out to our team at support@swankor.com with your order details and the reason for your return.
• No Restocking Fee: We do not charge any restocking fees.
• Free Return Shipping: Return shipping costs are covered by us for all returns and exchanges.
• Refunds: Once the returned item is received and inspected, we will process your refund to the original payment method within 10 business days.

3. Return Shipping Label

A prepaid return label is included in your package, so there’s no need for you to pay for return shipping.

4. Exchange Options

• Free Exchanges: If you wish to exchange for a different size or style, you can do so within the return period. Please contact our support team to begin the exchange process.

5. Handling Damaged or Defective Items

• Inspect Your Order: Please examine your purchase upon delivery. If your item is damaged or defective, notify us within 30 days of receipt. We’ll promptly arrange a replacement or issue a full refund at no extra cost.

6. Policy Language

Our return policy is made available in the primary language of the destination country for your convenience.

For any additional questions or assistance, please don’t hesitate to contact our customer support team at support@swankor.com. We’re committed to making your shopping experience smooth and enjoyable!

Thank you for choosing Swankor! We value your trust and look forward to serving you again.

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